Pinnacle Home Products would like to say thanks to those who have taken the time to give us feedback. All of the comments listed below were voluntarily submitted by our customers.
Let it be known
The following comes from a happy do-it yourselfer and fully satisfied customer. As soon as I viewed your website I ordered a sample door. The RusticTuscony door arrived a few days later. Much to my surprise, the quality of the door far exceeded my expectations. People in the know made comments about the width of the style, a prominent feature, the quality of the white oak and the fine finish. Did I mention the price for that quality is very fair? The next day I sent Andy Fine my layout and he promptly sent me a plan. Andy's plan was just what I had in mind. Made a few calls to Pinnacle and after speaking with Andy, Josh and Nathan, I placed an order the next day. The delivery was prompt and we were all pleasantly surprised that the quality of the cabinets was just as good as the sample. The job is finished now and the compliments are rolling in. Thanks to all you folks at Pinnacle Home Products for helping me with this project.
I would certainly recommend Pinnacle Home Products to any one interested in fine cabinetry. As a matter of fact, a good friend is
now sending Andy dimensions of his layout and will soon place an order.
Terre C. FL
3/19/09 Sent Via Email
Today I received the delivery of Cabinets. All items as far as the boxes markings arrived as ordered. I will be fabricating in a couple of days so I will advise if any items are missing from the boxes.
I am very impressed with the speed and efficiency of the shipping. It arrived exactly as advised, and customs clearance went without a hitch. Considering I confirmed the order last Tuesday, and it is now only 8 days later I am impressed.
Your videos, that I watched before I ordered are very helpful and I expect little problem in the fabrication.
Thanks
David L. SK Canada 3/18/09 Sent Via Email
Attached are the photos that I promised to send. Thanks again for the great cabinets & service! Stanley C. MD 3/15/09 Sent Via Email
![https://www.pinnaclehomeproducts.com/assets/images/CustomerPics/kitchen5 [].jpg](https://www.pinnaclehomeproducts.com/assets/images/CustomerPics/kitchen5 [].jpg)
It's been almost a year since we ordered Pinnacle cabinets for our basement finishing. Everyone who comes over raves about how great the cabinets look, and when I tell them our total price, they are amazed. I wanted a stain-over-cream cabinet look and the cheapest I could find them locally was almost twice the price of the Pinnacle cabinet final price, which included shipping.My husband and 10 year old son assembled them all and our contractor installed them easily.
We are really happy with the cabinets and although we had an issue with breakage on two of them, customer service promptly replaced them and were great to work with. I've attached pictures of the finished basement and please feel free to use them on your web site. Thanks so much for this great product. Jennifer M. CO 3/08/09 Sent Via Email
On Saturday when I arrived at my lake house there was a package that had a replacement door in it.
I WANTED TO SAY THAT YOU GUYS ARE ABSOLUTELY AWESOME!!!! You have been phenomenal to work with, quick to respond, taken care of everything that I have needed and gone well above the call of duty in some cases! I am extremely pleased with not only your products, but your customer service! We will use you again for sure!!! And I have told absolutely everyone I know about you, and shared with them my experiences!!! You are the BEST VENDOR that we have used building this entire house!!!! And on that note, you can disregard my below email because you have already solved my problem and I didn’t even know it I love you guys!!!!! Thanks,Hope S. KY 2/23/09 Sent Via Email
I would just like to say thank you for all of the wonderful customer service and beautiful cabinets. Everyone who comes to my home and sees my new kitchen absolutely loves my cabinets. They are all blown away at the great quality for such a good price, frankly so was I. I had went to Lowes and looked at a similar style, they werent nearly as nice and without all the extras but over double the price than what I ended up spending at Pinnacle(SAVED over $10,000). And if your're worried about buying over the internet DONT BE! When my cabinets arrived I did have a couple damaged doors but they were very quick to send me out new ones with no hassle what so ever. Here are a couple before and afters....THANK YOU Crystal L. WA 2/02/09 Sent Via Email
Please share with your customers; I'm very pleased with the outcome of
our remodeled kitchen.Thanks to Pinnacle Cabinets I was able to afford
this beautiful outcome. The Maple Glaze was a perfect choice to change
the uninviting white to a very inviting and warm feeling kitchen. Jerry B.-TX 1/12/09 Sent Via Email

Once again I just wanted to thank you and pat you on the back for your personal service and your companies product.
As I indicated on the phone, I want to tell you how pleased I am. I was honestly a little leery ordering these cabinets over off the internet and absolutely could not talk to anyone locally who new anything about RTA cabinets, most of the people I spoke with had never heard of these. As I indicated on the phone we are rebuilding from a house fire on May 1, 2008 and sadly the insurance company didn't come through when it came to ordering the cabinets we had already picked out at Lowes. After the disappointment of not being able to afford the Lowes cabinets my wife discovered RTA cabinets online. We searched the internet for weeks and called around the east coast to try to find someone who had an RTA showroom, so we could go and look at the quality of the product, but with no luck. When I think about ready to assemble products I envision the cheap flimsy particle board bookcases type construction like you get at Wal-Mart. After weeks of searching the internet what made me decide to go with you was first the grace of God and second the Better Business Bureau online registration.
I am so pleased we did order these through you because I was pleasantly surprised when they arrived. I literally saved almost $4000.00 dollars from the price I got at Lowes for a similar finish and your material is better than the high-end cabinets I was looking to order through Lowes. I haven't installed them yet and have only assembled one cabinet but we have bragged to everyone and showed them what we got. Like I said before most of the people that have seen them are surprised that there is even an option of RTA's and hopefully you may get more orders because of us bragging on your product and service. Billy C.-VA 1/9/09 Sent Via Email
I ordered my kitchen cabinets on a Tuesday, and received them the following Thursday! I am totally impressed with the quality of the cabinets. Assembly was easy, and everything fit perfectly. The kitchen is now finished, and everyone that sees it cannot believe how good it looks. I saved over $10,000.00 when compared to comparable all plywood cabinets available from Lowe's. Thanks for the great cabinets and fantastic service. I'll be sending pictures shortly, of the finished kitchen. Stanley C.-MD 12/29/08 Sent Via Email
Hi Pinnacle Products: I wanted to tell you how shocked I was at the cabinets we ordered from you. I did alot of research regarding RTA cabinets and decided to take a chance. I have a hired contractor to do the demolition of my old kitchen and install of the cabinets that my husband and I were to put together. The contractor I must say "rolled" his eyes when I told him I was using RTA. I also am putting granite counters in and I know he was wondering why I would spend the money o granite couters to go over "junk" rta cabinets. I explained to him the quality is not what he thought it was. Boy was he eating crow. He was speechless when he saw the quality of the cabinets we had purchaed. Our order was perfect right down to the last piece of moulding. No mistakes, no damage. The written directions do leave something to be desired, but once we did a few, they went together easily and we actually had fun. At first when the tractor trailer pulled up to our home and I saw the huge pallet I thought, oh my gosh what have I done. But we got right to them and it only took a handful of evenings to put the entire kitchen together. They are superb. The quality is more than I ever had dreamed of. Especially at the price point we paid. The maple glaze is rich ad the finish is perfect. We had only a tiny bit of touch up here and there after install with the kit you provided. Once the granite is in which is tomorrow, our kitchen will truly be a "showplace" I will be proud to tell anyone they are RTA cabinets by Pinnacle. I would not hesitate to recommend your products to anyone. Thank you. Mary W.-NY 12/29/08 Sent Via Email
The cabinets I ordered arrived and I assembled them in short order! The quality is excellent for the price point. I bought these for an investment property and am very happy with the product. I GREATLY appreciate the online videos; they made the assembly process very easy and gave me the confidence I needed in terms of your customer support. Stephen B.-PA 12/19/08 Sent Via Email
Thank you so much! We are in love with our cabinets already and they aren't even installed yet! They are absolutely beautiful! Suzy K.-CO 12/02/08 Sent Via Email
I thought I would take the time to send you the finished result of my new kitchen. Let me now what you think. Bob and Linda K.-ON 12/02/08 Sent Via Email

These are the best value in cabinets anywhere. I checked Lowes and they wanted $9000 compared to your cabinets at about $3500, and their Thomasville cabinets were made of particleboard. Thanks for all your help, Doug C. -KS 12/02/08 Sent Via Email
As I have said, you guys are the best! I received my latest order yesterday in record time. Thank you so much for your great customer treatment and care! Maritza S. -CO 11/13/08 Sent Via Email
I want to thank you for the time spent with my wife and I and help in
choosing her new kitchen cabinets. It is great to see a company who goes
the extra mile for their customers. I would recommend your company to
anyone wanting good quality product that beats any of the competition I
have seen on cost.
Keven S. -MO 11/04/08 Sent Via Email
Here are the pictures of our new kitchen, thanks again!
Diane W. -PA 11/02/08 Sent Via Email

The cabinets are AWESOME! and so easy to put together. They look great. I will forward pixs once they are completely installed
in the kitchen and other areas of the house. Thank you for providing an alternative to Lowes, Home Depot or a custom cabinet place.
I'm also excited that you offer door pulls. I will be ordering those shortly. And I was amazed at how quickly the order arrived after being placed. I was not expecting it three days later :)) GREAT JOB!!!
Thank you so much. Christine C. -MS 10/28/08 Sent Via Email
I just wanted to contact you and tell you how pleased I am with my cabinet purchase! Everyone that sees them is very impressed with the quality and are shocked at the low price I paid. Thank you so much. I now recommend you to anyone needing cabinets! Sincerely, Erica S. -CT 10/21/08 Sent Via Email
I just want to mention that I am very pleased with your service and product. Do not be surprised that you will be getting a lot more orders from this area.
I saved over $3500. 00 on my cabinets. Paul E. -Ontario, Canada 10/20/08 Sent Via Email
I want to say Thank you for the beautiful cabinets. They were a lot nicer than I expected for the price. Being a mother of 3 girls under the age of 5 I don't have much time to do things, but putting these cabinets together took no time. You also have a great customer service department. I had trouble processing my order online and in less than a minute you called to help me out. I will be sending you guys a picture of the finished product once we are done. My laundry room will be the nicest one by far on the block. Thanks again! Eleni V. -IL 09/20/08 Sent Via Email
Wanted to share with you how great my Ginger Maple Cabinets turned out. I get so many nice comments on them. I was on a very tight budget & I truly am convinced I got an excellent buy from you. Not only are the cabinets beautiful, but more importantly, your Customer Service team is the best! It was wonderful being able to talk to people who are genuinely committed to doing business the right way. Any minor issues Ihad with damages were taken care in light speed. Believe me, I shopped around- the big box home improvement stores, a local cabinet company and another internet company my son used last year. I was able to save 75% over the highest big box price, 50% over the other big box, 45% over the local company and $800 over the other internet company. In the end two things about your company stood heads above the rest: customer service and product quality. Thank you so much for a great end result. I've been telling everyone I know about you. Susan S. -FL 09/19/08 Sent Via Email
I thought you guys might like to have these photos of one of our recent
clients who bought Maple Glaze. Paul L. -AZ 9/11/08 Sent Via Email

WOW! I can't thank you and your company enough for your help on this. My "matching" wall sconce arrived today via UPS. I was so excited. Thank you so much for taking the time to do this for me. You guys have exceptional service. I have been pleased with all my purchases and service from your company. Seren L. -WY 09/10/08 Sent Via Email
Just a note of thanks for providing such quality, affordable cabinets. We're nearing completion of our kitchen project and couldn't be prouder! The Maple Glaze cabinets are simply extraordinary!! All orders arrived quickly, allowing us to begin our long overdue kitchen rehab. Assembly was easy. All the components fit, nothing missing. We're ready to show these off to our friends and family! Thanks, Pinnacle Home Products, for giving us the opportunity to "live large" with our elegant, affordable cabinets. The bathroom is next! Warm regards, George and Kim K. -OK 08/14/08 Sent Via Email
Wow!!! These cabinets are beautiful and came in two weeks. I was so excited to put one together when they arrived to see if they were really as easy as it seemed to be on the video. It was, even for a 61 year old gal. I can't wait to finish the job. I am so happy to know about you. Thanks, Judy R.-CA 08/13/08 Sent Via Email
Here are a couple of pictures, if you want more I can send them. I will call you soon to order the vanity area designed. Stu G. -Fl 08/04/08 Sent via Email

All of our friends are blown away with the quality of the product. They can’t believe they are off the internet. The savings is amazing. I did a comparison of the quote I got from Lowe’s on less quality doors and saved 49.5 %. I have a higher quality kitchen for half the price that then allowed me to add the bells and whistles (end panel doors and under cabinet trim). I have enough in the budget for granite, too. Thanks, Teresa T.- TX 07/23/08 Sent Via Email
I recently ordered several of your Pinnacle (ginger maple) wall cabinets. I am impressed by the fast service and the quality of the cabinets, for the price. And they were amazingly easy to assemble. I also used glue on most of the seams, just to ease my own mind. I only spent one day for the assembly (I'm a senior-citizen lady and did it all myself). The cabinets are on my kitchen wall, and they look great. Thank you for your quick service. Sincerely, Freda F.-OH 07/17/08 Sent via email
I received my cabinets last Friday, 6/27/08 exactly 1 week after I placed the order. I could not be happier with the turn around time. It allowed me to get them assembled over the weekend which put me ahead of anticipated schedule. And the best news is every thing was there, except the 8’ pieces, with no shipping damage. And the 8’ pieces were waiting for me Saturday morning via UPS. I’m not sure if that’s just the way you shipped them or if it is a result of several calls I made to your customer service department but I will tell you that my customer service experience with your staff has been A+.* I am very pleased with the overall product. Assembly is easy with only limited talent required. The instructions provided are put in an easy format to follow. Cabinets are sturdy and the color/stain is great. I would like to say that it has been a pleasure getting my cabinets from your company. And dealing with your staff, well actually there’s no dealing with them, there’s just great support. I bought these cabinets to update a condo I have and hired a gentleman to help me. Both he and I are telling a lot of people about this job and it should result in some sales for you and unexpected work for us. Your price/quality is terrific and allows the average guy to afford better than what he can get at the big box stores. Again, thank you for being a great experience in a world where we are at the other person’s mercy. Jeffrey W. -FL 06/30/08 Sent via Email *We often ship 8' moldings seperate via UPS to avoid them from being damaged while on a small pallet
I would like to take this oppurtunity to commend your company and give Pinnacle a "pat-on-the-back". I did some extensive internet shopping prior to making my cabinet purchase and compared no less than 5 differnet major online sellers of RTA cabinets. Having only prices and websites to make my decision, I setttled on PInnacle. My order consisted of 17 Italian Maple cabinets, some additional trim pieces and a 96" panel. I placed my order on 2/21/08 and to my surprise, I received my order exactly two weeks later! Having an order this size ship half way across the country, there is bound to be some minor issues and my order was no different. The difference is, your company's attitude toward satisfying the customer. Everyone was extremely helpful and more than willing to do whatever necessary to please the customer. I received immediate responses and was treated fairly and professionally. In closing, the maple finish was gorgeous and exceeded my expectations. As far as getting the most value for your dollar, I am convinced that doing business with Pinnacle Home Products is the best deal on the Internet. I will recommend Pinnacle Home Products to my friends and neighbors without hesitation. Jerry C. -FL 03/24/08 Sent via mailed letter
I wanted to let you know I have received my cabinets and installed them accordingly. The quality of these cabinets is amazing. I recently comparison shopped at the the "Big Box Store" (Home Depot) and found that the cheapest cabinets they sell that offer not one ounce of "real" wood would have cost me far more than the cabinets you sold to me that have not one ounce of "fake" wood on them. I am truly impressed by the cost and quality your company is able to offer. (Also, I made sure to use wood glue on all the seams for extra structural integrity, which you may or may not want to share with future customers) Thank you very much for a great product at an outstanding price. Roger E. - NY 02/22/2007 Sent via Email
Hello I am writing in regards to the cabinets that I bought this summer
(16x16x9 cabinet area) I just wanted to take a second to say thank you for
making the new addition to my home such a pleasure. The cabinets that I ordered
from your company saved me over $10,000. That along with the wonderful help
from your staff and the quality & beauty of the merchandise that I receive has
made my home worth so much more not to mention the taking such a big hassle out
of the remodel. I'm sure that you know if you have ever done a remodel/
addition what a headache it can be. So with the quality of your staff and
craftsmanship of these cabinets you have made my work so much easier. Thank you
for the service you have offered to us online! Best Regards, Kim - Texas 08/22/07 Sent via Email
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